You know that I am in Washington DC a lot. I have stay so regularly at the Holiday Inn that I am fairly certain the room service staff recognizes me. The location is great, but it is a Holiday Inn not a Ritz Carlton and a few years ago there were a couple of instances of bed bugs in the guest rooms. Since then, the hotel has spent a bajillion dollars on renovations, trying to go upscale. The rooms have all been redone. The bathrooms look great (although I am still not entirely satisfied with the plumbing). The lobby has been made over. The linens look lovely. And they are charging my employer $30 more per room night than last year. Which was a good $20 per room night more than the year before. And we are extremely good customers.
Yesterday, when I checked into my room, I looked at the bed and decided they are officially trying too hard.